Chupeteros

Payment methods:

The processing and subsequent dispatch of orders will be carried out after receiving and identifying the payment.

Chupeteros.es has three options to pay for your purchase:

Credit card: VISA, MASTERCARD (Through secure payment REDSYS - Caja Rural).
Paypal (Paypal will charge a surcharge for making the payment through this route of 0,35 + 3.4% of the total purchase).
Bank transfer or deposit at the window (Grupo Caja Rural). If you choose this method, you will receive an email with the bank account and other information necessary to make the payment. Please note that transfers usually take 1-2 business days to be reflected. If you want to speed up the shipping process, send us your proof of payment to customers@chupeteros.es

Shipping

Observations for peninsula (Spain):

- FREE express delivery.

- Chupeteros.es makes its deliveries both in mainland Spain and in the Balearic Islands.
Delivery times start counting once the payment is received by card, paypal or once the payment is collated if the chosen payment method is bank transfer.

- Shipping times do not include weekends or local or national holidays.

- If the delivery address is not correctly completed by the customer, the orders sent by post are automatically returned and we can NOT be held responsible for the time that this return may last and neither for the cost of the second shipment. Please check that your delivery address is as complete and accurate as possible.
- By confirming these PURCHASE TERMS the customer agrees to pay second freight in cases of returns for incomplete addresses, not completed by the same and for shipments not claimed in time.

- In the case of choosing express delivery, we PLEASE put the address where you will receive the order since, if you change that address when talking to the carrier, an additional cost of transport will be passed on.

In mainland Spain, We make deliveries according to the method contracted by the client during the purchase process:

LOW SHIPPING - COST. THIS SHIPPING WILL RESULT FREE REGARDLESS OF THE PURCHASE VALUE.

By choosing this shipment, the customer will receive it at his home in a maximum of 72 working hours after the order leaves our facilities.

Including manufacturing and processing time on our part, it will take a total of 5 to 7 business days for your package to arrive at the address you provide (the total time depends on whether it is a product in stock or it is custom and therefore must to be made to order). Shipping with the possibility of tracking.

EXPRESS DELIVERY.

By choosing this shipment, the customer will pay an amount of € 1,99 euros and will receive it at home in 24/48 working hours from when the order leaves our facilities.

Including the time of manufacture and processing of the items, your package will take a TOTAL of 2 to 5 business days to arrive at the address you provide us (the total time depends on whether it is a product in stock or it is customized and therefore must to be made to order). Shipping with the possibility of tracking.

PREMIUM SHIPPING.

By choosing this shipment, the customer will pay an amount of € 3,99 and his package, which will have priority over the rest of the orders, will be delivered no later than the third working day.

Total: 1-3 business days.

In BALEARES we make deliveries through Certified Post or Express Post.

CORREOS ESPAÑA: The shipping price is € 3,95 and will be received within 5-7 working days.

CORREOS EXPRESS BALEARES: The shipping price is € 5,95 and will be received within 2-5 working days.


Including manufacturing and processing time, the total delivery time may vary within 24 hours.

CURRENTLY, IT IS NOT POSSIBLE TO MAKE DELIVERIES IN CEUTA, MELILLA AND THE CANARY ISLANDS

Shipments to europe

In EUROPE we make deliveries through different shipping agencies. As agencies and prices vary by market, you can simulate a purchase by filling in your country and postal code details to receive a quote.

You will receive it within 2-5 business days from when you leave our facilities.

Including manufacturing and processing time, the total delivery time will be 3 to 8 business days.



*** Important notice about deliveries: Given the exceptional situation in the country caused by COVID-19, there may be specific delays in deliveries. We are sorry for the inconvenience that these delays may cause and we greatly appreciate the trust placed in Chupeteros.es.

Chupeteros.es undertakes to deliver the orders to the transport agency, within the indicated period. Once delivered to said agency, we are not responsible for delays that may occur in delivery to the customer. Transport incidents may arise (mechanical breakdowns, routing error, work saturation on certain dates, adverse weather conditions or others that inevitably alter the usual normality ...) that cause the deadlines indicated as a guide to not be met, which Chupeteros.es is alien.
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